B&Q issues URGENT product recall and orders customers to 'stop using it immediately'14th Dec 17 | News
B&Q has issued an urgent product recall after a potential fire risk was identified with REMOTE CONTROL ON/OFF SETS, which have shown excessive heat build-up in the plug of some units.
According to the Consumer Protection Commission, B&Q have taken the decision to recall the products as in some circumstances, items in contact with the product could ignite.
According to The Irish Sun, in one instance a man, whose mum had bought a set, ‘witnessed flames flying out of the socket.’
If you have purchased these products please stop using it immediately. The products were on sale between September 2014 and November 2017.
A B&Q notice published on their website urged customers to stop using them immediately.
“If you have purchased these products please stop using it immediately.
If you have purchased this product please switch off at the wall and return it to your local store where a refund to the value of your purchase will be given.
For any queries, please contact the helpline: ROI: 1800 946 327”*
*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm